Privacy Policy:

Text Messaging and Call Policy Purpose

This Text Messaging and Call Policy explains how Studio 27 Inc. collects, uses, and protects information when communicating with individuals via text message (SMS/MMS) and phone calls.

This policy is intended to supplement our general Privacy Policy and address communications conducted through phone and messaging channels.

Information We Collect

When you provide your phone number or otherwise interact with us via text message or phone call, we may collect the following information:

  • Phone number

  • Name (if provided)

  • Communication preferences

  • Message content and interaction history (such as message delivery, responses, or call records)

We do not intentionally collect sensitive personal information through text messaging or phone calls.

How We Use Your Information

We use the information collected for legitimate business and service-related purposes, including:

  • Sending informational or service-related text messages

  • Responding to inquiries or customer requests

  • Providing updates, reminders, or notifications

  • Customer support and internal recordkeeping

We do not send unsolicited or deceptive messages and only communicate with users who have provided consent or initiated contact.

Data Sharing and Third Parties

Studio 27 Inc. does not sell, rent, trade, or share phone numbers or text messaging data with third parties for marketing or promotional purposes.

Your information may only be processed by service providers strictly necessary to deliver communications (such as telecommunications carriers). These providers are required to protect your information and use it solely for message delivery purposes.

Consent and Opt‑Out Options

You may withdraw consent or opt out of text messages or phone calls at any time using any of the following methods:

  • Replying STOP to any text message

  • Sending an opt‑out request via email

  • Calling us and requesting removal from communications

Once an opt‑out request is received, we will promptly honor it and cease further text or call communications, except where legally required.

Data Deletion Requests

You may request deletion of your communication data at any time by:

  • Emailing us with a data deletion request

  • Calling and submitting a verbal request

  • Sending a text message requesting deletion

We will process deletion requests within a reasonable timeframe, subject to applicable legal, accounting, or record‑retention obligations.

Message Frequency and Carrier Fees

Message frequency may vary depending on the nature of the communication. Standard message and data rates may apply according to your mobile carrier agreement.

Studio 27 Inc. is not responsible for carrier charges.

Policy Updates

We may update this Text Messaging and Call Policy from time to time. Updates will be posted on this website. Continued use of our messaging or call communications after updates constitutes acceptance of the revised policy.

Contact Information

For questions regarding this policy, opt‑out requests, or data deletion requests, please contact Studio 27 Inc. using the contact information provided on our website.